FAQS NAVIGATOR
Our Guide to Common Queries
1. How do I enroll into a program?
To enroll and make the payment, you need to register on the website and log in using your login credentials. You can visit the “View All Programs” menu, choose the program of interest, and make the payment. You will be able to access all learning materials as per the delivery requirements of the program.
2. What types of program are available?
The LabinMotion platform markets programs designed and offered by various institutions or subject-matter-experts on various topics related to management studies. The programs cover a wide range of management topics.
3. Are the programs accredited?
The programs are not accredited by any regulatory body. However, on the successful completion of the program, a certificate will be awarded to every participant by the Institute of Management Research, Teaching, and Training – the Centre of Excellence that is focused on program design, teaching, and training.
4. How much time do I need to dedicate to a program?
Most programs would be spread across weeks or months. You can plan to spend appropriate time for each course – our recommendation is 2 hours of pre-read for every 1 hour spent in the classroom!
5. What are the technical requirements?
To attend live-online sessions, you need to ensure that you have a stable, high-speed broadband, and a laptop. It is recommended that you choose a comfortable place that will ensure your 100% attention to the sessions.
6. Is there any instructor support?
The sessions are live-online. You can interact with the faculty and peers in the classroom. Interactions outside the teaching hours are based on the availability of the faculty member and are outside the ambit of the program design.
7. Can I access program materials offline?
Faculty would share reading material in PDF, Word or XLS format that would be downloadable.
8. What happens if I need to drop out or withdraw from a program?
Please refer to our refunds and cancellation policy.
9. Are there any additional costs besides the program fees?
There is no additional fee and the details of the payment schedule are mentioned in the program page.
10. What happens after I complete a program?
You will be awarded a certificate of participation or completion, provided you complete the program as per the evaluation criteria stipulated for the program.
11. What is the relationship between LabinMotion and LabinMotion LMS?
LabinMotion sells and markets programs offered by Institutions and subject-matter experts.
To pay and enroll for any of the programs listed on LabinMotion, a participant has to visit https://lms.labinmotion.com , create a login account, and make the payment. This will also let enrolled participants access the Learning Management System (LMS).
12. What is IMARTT that appears on the certificate?
The Institute of Management Research, Teaching, and Training (IMARTT) is a Centre of Excellence constituting academicians, researchers, trainers, and subject-matter-experts that designs programs on various topics. These programs are marketed by LabinMotion. Other than IMARTT, LabinMotion markets the programs of other entitities and institutions too.
13. Does LabinMotion offer discounts to participants?
We have three kinds of discounts offered on all programs –
Early Bird Discount: We offer a 10% discount on the program fee for enrollments on or before the Early Bird deadline date.
Special Offers: We offer a 20% discount on the program fee on all enrollments made three months before the program start date.
Group Discount: For group nominations of three or more people from a single organisation, we offer an additional 5% discount over the above the appropriate discount offered as above.
14. What is the enrollment and payment process?
To enroll and pay for a program, you need to do the following –
- Visit the specific program page
- Click on the “Enroll and Pay” button
- This will take you to the specific program page in the Learning Management and Enrollment website of LabinMotion – https://lms.labinmotion.com
- Click on the program hyperlink in the right panel. You can also choose to enroll for multiple programs at the same time.
- The selected programs will be visible on your shopping cart page
- Visit the cart page (icon at the top of the page) and make the payment
- You have the option of paying in installments
The LMS website will automatically create a user login after you make the payment. Alternatively, the visitor can visit https://lms.labinmotion.com directly, create a user login, and enroll into any program.
15. How can a corporate nominate multiple participants?
To enroll and pay for multiple participants, there are two options –
Option 1: Corporate makes the payment
The corporate sponsor/ HR can send an email to support@labinmotion.com and mark a copy to partha@labinmotion.com with the details.
Many corporates would have an internal process for onboarding vendors and generating a purchase order. Once that process is complete, LabinMotion (legal entity is Aedion Infotech Pvt Ltd) will raise a PDF invoice with all the necessary details and send it to the designated person/team member of the corporate customer. All participants must make the payment before the commencement of the program.
Option 2: Participant makes the payment
The participant can pay for himself or herself and get the program fee reimbursed by the employer. The participant will receive the PDF invoice automatically by email after making the payment.
1. How to enroll for a program and make the payment?
Register and create a login account on https://lms.labinmotion.com”Enroll in Program” menu, select the program that is of interest to you and click on the “Add to Cart” button. You can make an online payment using a credit card, debit card, UPI, or net banking.
2. Are installments options available?
Almost all programs have installment options that make it easy for participants to plan their cash flows.
3. Can I see the past order history?
Yes. You can visit your dashboard for various details . You will see two tabs called “Orders” and “Orders Woocommerce”. You can visit “Orders Woocommerce” to view, print, and download your PDF invoice.
4. What are the payment instruments accepted?
You can pay online through credit cards, debit cards, UPI, and net banking. You can securely pay using the Razorpay gateway.
5. What if I fail to pay the installments on time?
If the installments are not paid within reasonable time from the due date, the participant will not be allowed to attend further program sessions and the certificate will not be awarded to the participant.
Will I get a refund if I decide to drop out before the course begins?
Aedion Infotech Pvt Ltd (AIPL) has a fair cancellation and refunds policy that is aligned with the norms followed by this industry.
Payment of the program fee does not guarantee admission to the program. The final admission into the program rests with the programme directors and the facilitators based on the requirements of the program.
Full refund: 100% of the fee paid by the participant will be refunded by AIPL under the following circumstances –
- A program gets cancelled by LabinMotion for some reason
- The participant has not been admitted into the program after payment of the partial or full program fee
- A participant has paid for the program but has not attended any sessions and has requested a refund.
AIPL shall refund the amount collected in full within 10 days of the confirmation of the cancellation of the program or on receiving a formal email request from the participant.
Partial refund: Program fee on a pro-rata basis shall be refunded to the participants by AIPL in the following circumstances –
- A program gets cancelled mid-way by LabinMotion on account of extraordinary circumstances beyond the control of LabinMotion
- AIPL shall deduct the pro-rata amount of the sessions that have been delivered from the program fee and refund the balance to the participant within 10 days of the intimation to the participants about the cancellation of the program
- In either of the two cases above, a Certificate would not be issued to the participant
No refund: If a participant attends at least one session, there will be no refund, and any decision to refund any portion of the fee will be at the sole discretion of the AIPL management.
A certificate of participation or completion will be issued to participants with a minimum of 75% attendance or as mandated by the rules set by the entity that is offering the program. The criteria for issuance of a Certificate of Participation or Completion shall be provided in the program details web page on LabinMotion. Any relaxation of this criterion will be at the sole discretion of LabinMotion and will be considered on a case-by-case basis.
The refund shall be transferred electronically through net banking or any other suitable online mechanism.
Any request for a refund needs to be made through an email to support@labinmotion.com
How to contact support in case of any issue?
For any issue, pl drop an email to support@labinmotion.com or enter the details in the Contact form and we will get back soon.