By the end of this lesson, participants will be able to:
Effective and Empathetic communication begins with intention of how we show up in a conversation.
When our intention is to correct, we focus on what is “wrong” or what needs to change. This can lead the other person to feel judged or inadequate.
When our intention is to connect, we turn toward understanding what is alive in both people — our feelings, needs, and values. From this space, communication becomes cooperative and compassionate, rather than defensive or resistant.
Core Idea: Connection opens the door to learning and growth; correction often closes it.
| Aspect | Intention to Correct | Intention to Connect |
|---|---|---|
| Focus | Changing behaviour | Understanding experience |
| Energy | Judgment, control | Curiosity, presence |
| Effect on others | Resistance, defensiveness | Openness, trust |
| Underlying question | “How do I make them change?” | “What is alive in them right now?” |
A teacher notices a child not paying attention in class.
The first approach pushes compliance. The second opens understanding and helps both connect to what’s real. Learning flows from there.
Before responding in any emotionally charged situation, pause and ask:
“Am I trying to connect or correct right now?”
This question helps bring awareness to your intention and opens a pathway to empathy.
Remember: our goal is not to be right — it is to be real, and to relate.
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